In general, you can browse our Web site without telling us who you are or revealing any personal information about yourself. We are, however, able to determine your IP address. We use your IP address to help diagnose problems with our server, to administer our Web site, to measure the use of our Web site and to improve the content of our Web site. In short, we use your IP to gather aggregate demographic information. There are a few places where we give you an opportunity to provide us a small amount of personal information about yourself such as your name and address. If you choose to share any personal information with us, you will see that the amount and type of personal information we request depends on how you use our Web site.
We may use your personal information for particular purposes such as processing your order or for marketing research and other marketing purposes and for providing you with the latest product and promotional information and other information that might be useful to you. We will not give or sell this information to any other company for its use in marketing or solicitation. If you have provided us your personal information and do not wish to receive further information from Agri-Fab, you can send us an e-mail at firstname.lastname@example.org and tell us that you do not want to receive future communications.
Online orders can be shipped to all United States addresses, including Alaska and Hawaii. We do not currently ship orders outside the United States. Actual shipping time is based upon the final destination, using UPS. Order information such as a billing or shipping address that is inaccurate or incomplete may result in delivery delays or cancellations. Products cannot be delivered to incomplete addresses. Agri-Fab, Inc. is not liable for late or lost deliveries. Subject to our return policy, please contact the carrier to resolve any credit or adjustments related to delivery failures or delays. Except in cases where the return is the result of an order processing error or the item arrives damaged or defective, original shipping charges are non-refundable and return shipping fees are the responsibility of the customer. Please report items that are damaged or missing within 10 days of delivery.
For a return or exchange due to shipping error, defect, or damage, contact our Customer Service Center at 1-800-448-9282. One if our customer service representatives will provide you with instructions for returning the item.
By using this Web site, you are agreeing to the terms of the Agri-Fab Privacy, Shipping, and Refund Policies.
We reserve the right to modify our Privacy, Shipping, and Refund Policies as business needs require.
We will post such changes on our Web site.